Shipping Policy
We process and dispatch orders every Monday to Saturday (excluding public holidays).
✅ Orders placed before 12:00 PM (IST) are dispatched the same business day.
✅ Orders placed after 12:00 PM (IST) are dispatched on the next business day.
Once your order is shipped, you'll receive your tracking details via email or SMS.
We currently deliver across all serviceable locations in India.
At this time, we do not offer international shipping.
| Shipping Method | Estimated Delivery | Shipping Charge |
|---|---|---|
| Standard Shipping | 4–5 Business Days | ₹80 |
| Express Shipping | 1–2 Business Days | ₹120 |
Delivery timelines begin once your order has been dispatched and may vary slightly depending on your location.
As soon as your order is shipped, we'll send you a tracking link via Email and SMS.
You can use the tracking link to monitor your shipment in real-time until delivery.
Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:
- Courier partner delays
- Weather conditions
- Natural disasters
- Remote serviceable locations
- Festivals or public holidays
We appreciate your patience and understanding in such situations.
Return & Refund Policy
We offer a 7-day return window from the date your order is delivered.
To qualify for a return, the product must be:
- Unused and in its original condition.
- Returned with all original packaging and accessories.
- Accompanied by your Order ID or proof of purchase.
A continuous unboxing video is mandatory for claims involving:
- Damaged products
- Wrong item received
- Missing items
- Manufacturing defects
The video must begin before opening the sealed package, clearly show the shipping label, and record the complete unboxing without any cuts or edits.
Failure to provide a valid unboxing video will make the order ineligible for a refund, replacement, or return.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Email us at support@wobblebag.com with:
- Order ID
- Photos of the product
- Mandatory unboxing video
Once verified, we will arrange a replacement or process your refund.
Approved refunds are credited to the original payment method within 5–7 business days.
The following items are not eligible for return or refund:
- Customized or personalised products.
- Products showing signs of use.
- Items returned without original packaging.
- Products damaged due to misuse or mishandling.
- Return requests made after the 7-day return period.
- Claims submitted without a valid unboxing video.
Terms & Conditions
By accessing or using WobbleBag, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
You agree to use this website only for lawful purposes. You must not misuse our site by knowingly introducing viruses or any material that is malicious or harmful.
All content on this site, including logos, images, and text, is the property of WobbleBag and is protected by applicable intellectual property laws.
WobbleBag shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
We reserve the right to update these terms at any time. Continued use of the site after changes constitutes your acceptance of the new terms.
Privacy Policy
We collect information you provide directly to us — such as your name, email address, shipping address, and payment information when you place an order.
Your information is used to process orders, send tracking updates, respond to inquiries, and improve our services. We do not sell your personal data to third parties.
We use cookies to enhance your browsing experience, remember preferences, and analyse site traffic. You can disable cookies via your browser settings.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
You have the right to access, correct, or delete your personal data at any time. Contact us at support@wobblebag.com to make a request.
Contact Us
📦 For order-related queries, please keep your Order ID handy when reaching out.
Frequently Asked Questions
Simply browse our store, add your favourite items to the cart, and proceed to checkout. You can pay via UPI, credit/debit cards, or net banking. We accept prepaid orders only.
Orders can be modified or cancelled within 12 hours of placing them. After that, the order may already be in processing. Contact us at support@wobblebag.com as soon as possible.
Yes! A confirmation email with your order details is sent immediately after your purchase. Check your spam folder if you don't see it within a few minutes.
Standard shipping takes 3–7 business days and Express shipping takes 1–3 business days after your order is processed.
Yes! Enjoy free shipping on all orders above ₹999. Standard shipping is ₹49 and Express is ₹99 for orders below that.
Once shipped, you'll receive a tracking link via email and SMS. You can use that link to check real-time status of your delivery.
You can return items within 7 days of delivery, provided they are unused and in original packaging.
We're so sorry! Please email us at support@wobblebag.com with your order number and a photo of the damaged item within 48 hours of delivery. We'll make it right.
Yes! All our products are made from child-safe, non-toxic materials. Products suitable for specific age groups are labelled on their product pages.
Most popular items are restocked regularly. Use the "Notify Me" button on the product page to get an email alert when it's back in stock.
We accept UPI, credit/debit cards, net banking, and wallets (Paytm, PhonePe). We are a prepaid-only store — all our products are handcrafted and 3D printed, and we value the effort and cost that goes into each piece.
Absolutely. All transactions are secured with SSL encryption. We never store your card details on our servers.